Kenya is advancing its digital transformation agenda by investing in artificial intelligence (AI) skills, ethical governance and public sector innovation. A new global training initiative is helping government leaders develop the knowledge needed to use AI responsibly and improve public services.
The programme highlights that successful digital transformation depends not only on technology but also on skilled institutions, effective governance systems and public officials who can guide innovation in ways that benefit citizens.
Through the Joint SDG Fund-supported Digital Platforms Kenya (DigiKen) programme, Kenya is building the capacity of public sector leaders to understand and manage emerging technologies. Implemented by UNESCO and the Kenya School of Government, the UNESCO–Oxford Massive Open Online Course on AI and Digital Transformation in Government aims to train 20,000 public officials by 2027.
The initiative supports Kenya’s wider digital development goals by helping government institutions adopt new technologies while improving transparency, accountability and citizen-focused service delivery.
A key milestone was the Global Training on Artificial Intelligence for the Public Sector, held in Nairobi from 19 to 22 May 2026. Organized by UNESCO and the International Telecommunication Union with support from the European Union’s Global Gateway initiative, the four-day programme brought together 30 policymakers, regulators and digital transformation experts from 20 countries.
Participants explored practical approaches to AI governance, public sector innovation and responsible technology adoption. Discussions focused on ensuring that artificial intelligence is developed and applied with ethical standards, transparency and public trust at the centre.
Experts emphasized that governments need strong institutions and skilled professionals to manage AI effectively. UNESCO highlighted the importance of developing digital competency frameworks that help public officials govern artificial intelligence while supporting human-centred digital transformation.
The European Union’s Global Gateway initiative is also supporting Kenya’s digital progress through investments in connectivity, digital infrastructure, public services and skills development. These efforts are helping create the foundation for a more inclusive digital economy.
Participants from countries including Pakistan, El Salvador, India, Madagascar and Vietnam shared experiences on how AI governance can support better decision-making, strengthen public services and address societal challenges.
The training demonstrated that AI adoption requires more than advanced technology. It requires leadership, policy frameworks and cooperation between governments, experts and communities.
Kenya’s experience shows that investing in people is essential for building sustainable digital transformation. By strengthening public sector skills and promoting ethical AI governance, the country is working towards more responsive, inclusive and effective government services in the digital age.
