A new report from the International Labour Organization’s Global Business and Disability Network, released ahead of the International Day of Care and Support, highlights the strong link between disability-inclusive workplace care policies and improved employee engagement, retention, and productivity. The analysis shows that when care policies are effectively implemented, they positively impact job satisfaction and performance, yet many employees remain unaware of the full range of available support, particularly financial assistance, signaling a need for clearer communication within organizations.
The report emphasizes that companies should treat care and support policies as strategic investments. It recommends involving employees, especially persons with disabilities and carers, in the design and regular review of these policies, strengthening managerial procedures, and ensuring fair and consistent implementation across markets. Additionally, it advocates for expanded mental health services, carer-specific resources, and systematic audits of hiring, performance, and promotion practices to reduce bias and promote inclusive leadership.
Employers and policymakers are increasingly recognizing the benefits of integrated care systems that are both gender-responsive and disability-inclusive. The ILO’s 2024 Resolution on decent work and the care economy, along with its Plan of Action, further supports the expansion of services for persons with disabilities to enhance autonomy, independence, and access to employment.
Practical approaches and insights were shared during a webinar held on 23 October 2025, featuring leading companies from the ILO Global Business and Disability Network, including AXA, Capgemini, ENGIE, HSBC, and L’Oréal, demonstrating real-world implementation of effective care and support policies.
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